Here’s a summarised set of key questions from the Phoenix Checklist:

Understanding the Problem:

What is the problem?

Why is it a problem?

What are the underlying causes of the problem?

What are the symptoms of the problem?

What would a successful solution look like?

Who needs to solve the problem? Who does it affect?

Have you encountered this problem (or something similar) before?

Breaking Down the Problem:

What are the components of the problem?

How do the components interact?

What assumptions are you making about the problem?

Can the problem be subdivided further?

Generating Solutions:

What different strategies or approaches can be used to solve the problem?

What resources or tools are available to help solve the problem?

What would happen if you did nothing about the problem?

How would others solve this problem? (What would experts or competitors do?)

Evaluating Solutions:

What are the pros and cons of each solution?

How will you measure the success of the solution?

What could go wrong, and how would you address those risks?

What is the impact of the solution on related systems or processes?

Implementing the Solution:

What steps are required to implement the solution?

Who needs to be involved in the implementation?

What resources or permissions are needed?

What is the timeline for implementation?